Privacy Policy

At May Tree Counseling, we are committed to protecting your privacy and ensuring your information is handled with care. This privacy policy outlines how we collect, use, and safeguard your personal information, both online and offline.


Personal Information

May Tree Counseling will never sell, share, or release your personal information to a third party without your prior consent, except as required by law. This includes sensitive information such as credit card numbers, email addresses, names, phone numbers, and any other personal details you provide to us.


Email Privacy Policy

We respect your privacy and the trust you place in us when you share your email address.

  • Why You May Receive Emails from Us
    If you’ve received an email from us, it’s because you either opted in to receive communications, have an existing relationship with us, or requested specific information.
  • How We Protect Your Email Privacy
    Your email address and other information are securely managed and used only for the purpose of contacting you, responding to your requests, or providing services you’ve requested.
  • How to Unsubscribe
    Each email we send includes an easy option to unsubscribe or adjust your preferences. Simply follow the instructions at the bottom of the email to stop receiving communications.

Mobile SMS Privacy Policy

As a current or prospective customer, you understand that:

  • You can text STOP at any time to opt out of receiving SMS text messages from us.
  • You can text HELP at any time to receive assistance.
  • Messaging frequency may vary, and messaging & data rates may apply.

Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. If you wish to have your information removed, you can contact us via email or regular mail.


Security

We take the security of your personal information seriously, employing measures to protect it both online and offline.

  • Online Protection
    Sensitive information, such as payment details, is encrypted and transmitted securely using SSL technology. You can verify this by checking for the lock icon in your browser or “https” at the start of the website address.
  • Offline Protection
    Access to personal information is limited to employees who need it to perform specific tasks (e.g., billing or customer service). The servers and computers where your information is stored are kept in a secure environment.

Cookies

We use cookies to enhance your experience on our website. A cookie is a small piece of data stored on your device to help us improve functionality and understand your preferences. Cookies are not linked to personally identifiable information.

You can disable cookies in your browser settings; however, this may limit some features of the website.


Updates to Our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.


Patient Privacy Notice

For more information about how your health information is used and protected, please refer to our Notice of Privacy Practices or contact us directly at:
info@maytreeecounseling.com